Legal
Privacy Policy
Altitude Parts respects the privacy of the operators, MROs, brokers and investors who contact us. This policy explains what we collect and why.
Last updated: August 2026
1. Information we collect
- Information you give us: name, company, business email, phone number, part or engine of interest, offer amounts and any message you submit through a quote request, offer, engine inquiry or contact form.
- Account information: for staff accounts, an email address and authentication credentials.
- Technical information: standard server logs such as IP address, browser type and pages requested.
2. How we use it
We use the information to respond to quotes, offers and inquiries; to process and ship orders; to perform export-control and sanctions screening; to maintain records required by aviation and tax regulations; and to improve our website and inventory listings. We do not sell your information.
3. Marketing
We may send occasional inventory or availability updates to business contacts who have transacted or inquired with us. Every message includes an unsubscribe option, and you may opt out at any time by emailing partsalesadmin@altitudeparts.us.
4. Sharing
We share information only with service providers who help us operate the business (hosting, email delivery, payment processing, freight forwarders and customs brokers), with professional advisors, and where required by law, regulation or lawful government request — including export-control authorities.
5. Retention
Transaction, traceability and export-compliance records are retained for the periods required by applicable regulation (generally a minimum of five years). Inquiry records are retained while commercially relevant and then deleted or anonymized.
6. Security
Data is stored on access-controlled, encrypted-in-transit infrastructure. Administrative access to inventory and inquiry records is restricted to authorized Altitude Parts personnel. No system is completely secure, and we cannot guarantee absolute security.
7. Cookies
The website uses only cookies and local storage necessary for the site to function, such as maintaining your quote cart and staff login session. We do not use third-party advertising cookies.
8. Your choices
You may request access to, correction of, or deletion of the personal information you have submitted, subject to records we are legally required to keep. Send requests to partsalesadmin@altitudeparts.us.
9. International visitors
Altitude Parts operates in the United States. If you contact us from outside the U.S., your information will be transferred to and processed in the United States.
10. Children
This is a business-to-business website and is not directed to children under 16. We do not knowingly collect information from them.
11. Changes and contact
We may update this policy; the effective date above will change accordingly. Questions: Altitude Parts, 637 Palm Drive, Suite 101, Ocoee, FL 34786 · partsalesadmin@altitudeparts.us
